
You are here: Products TV Aerial (DVB-T) Cinergy T Stick Black FAQ and Manuals
Good and inexpensive – the DVB-T stick for beginners!
Cinergy T Stick Black - Technical Data (english)
Description: Technical Data in PDF-Format
Version: 04 / 2010 | Filesize: 602 KB
Cinergy T Stick Black - Technical Data (nederlands)
Description: Technical Data in PDF-Format
Version: 04 / 2010 | Filesize: 627 KB
Cinergy T Stick Black - Quick Setup Guide
Description: Quick Reference in PDF-Format
Version: 04 / 2010 | Filesize: 529 KB
Cinergy T Stick Black - Software Manual (english)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Dateigröße: 4 MB
Cinergy T Stick Black - Software Manual (español)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Dateigröße: 3.6 MB
Cinergy T Stick Black - Software Manual (italiano)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Dateigröße: 4.3 MB
Cinergy T Stick Black - Software Manual (nederlands)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Dateigröße: 4.4 MB
Question 1
When i install the driver manually, i get the error message "A service installation section of the INF file is invalid".
Answer 1
Please use the driver setup from the driver cd or from the TerraTec website, this will solve the problem.
Question 2
I cannot start a channel scan.
Answer 2
Please check under "Device" (first entry in the settings of the TerraTec Home Cinema under 'Scan') if your product is selected. In case you get a message like"Device turned off / No Device available" the Cinergy T Stick Black is not connected to the PC or the Driver for the device is not installed correctly.
In case you want to install the Drivers manually from the included CD, you can find the Installation Guides under the following links.
Windows XP / Windows Vista / Windows 7
Drivers with a self-installing installation program (Setup.exe) can be found here Download Area
Question 3
No / not all channels were found after running a scan.
Answer 3
Please download and install the latest version of the TerraTec Home Cinema Software from our website and then go to Settings and choose under Scan -> Region All or Your Country.
Make sure that the antenna is connected properly and that you receive a sufficient DVB-T signal.
If still no channels were found after scanning, the signal is probably insufficient. The antenna included in the package is made for regions with a strong DVB-T signal and fact is that all DVB-T receiver need a sufficient signal for a satisfying result. In case you are living in an area with a weak signal, you will need an active antenna (with own power supply) or a roof aerial.
Question 4
Can I connect an active antenna to the Cinergy T Stick Black?
Answer 4
If the antenna has a separate power supply you can use it with the Cinergy T Stick Black. The USB ports are not able to supply the antenna with enough power so that wouldn´t work.
Question 5
Where can I find the serial number referred during the instllation process of TerraTec Home Cinema?
Answer 5
For the installation of the software you do not need a serial number. In case you want additional functions (e.g. Mpeg 4 codec), you can purchase the TERRATEC Home Cinema Upgrade via our online shop.
You then would receive the required serial number to unlock the features.
Without the optional upgrade the basic version of the software gets installed on your system. This version has all general functions and enables you to use your product without limitations.
Question 6
I installed the latest driver and software and read the documentation but the problem remains.
Answer 6
In this case please contact our service team.

Cinergy T Stick Black
29.99 €