
You are here: Products TV Aerial (DVB-T) Cinergy 2400i DT FAQ and Manuals
PCI Express card with the power of two tuners
Cinergy 2400i DT - Technical Data
Description: Technical Data in PDF-Format
Version: 02 / 2008 | Filesize: 135 KB
Cinergy 2400i DT - Manual (english)
Description: Hardware Manual in PDF-Format
Version: 1.2 | Filesize: 1.65 MB
Cinergy 2400i DT - Manual (español)
Description: Hardware Manual in PDF-Format
Version: 1.2 | Filesize: 1.65 MB
Cinergy 2400i DT - Manual (italiano)
Description: Hardware Manual in PDF-Format
Version: 1.2 | Filesize: 1.65 MB
Cinergy 2400i DT - Manual (nederlands)
Description: Hardware Manual in PDF-Format
Version: 1.2 | Filesize: 1.65 MB
Cinergy 2400i DT - Software Manual (english)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Filesize: 4 MB
Cinergy 2400i DT - Software Manual (español)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Filesize: 3.6 MB
Cinergy 2400i DT - Software Manual (italiano)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Filesize: 4.3 MB
Cinergy 2400i DT - Software Manual (nederlands)
TERRATEC Home Cinema Manual in PDF-Format
Version: 03 / 2009 | Filesize: 4.4 MB
Cinergy 2400i DT - Remote Control Editor Manual (english)
Description: Remote Control Editor Manual in PDF-Format
Version: 10 / 2004 | Filesize: 600 KB
Cinergy 2400i DT - Remote Control Editor Manual (español)
Description: Remote Control Editor Manual in PDF-Format
Version: 10 / 2004 | Filesize: 600 KB
Cinergy 2400i DT - Remote Control Editor Manual (italiano)
Description: Remote Control Editor Manual in PDF-Format
Version: 10 / 2004 | Filesize: 600 KB
Cinergy 2400i DT - Remote Control Editor Manual (nederlands)
Description: Remote Control Editor Manual in PDF-Format
Version: 10 / 2004 | Filesize: 600 KB
Question 1
My Remote Control does not work.
Answer
There can be several reasons for causing this problem. You can find a detailed overview of problems & solutions here ---> Troubleshooting for TERRATEC Remote Control
Question 2
Is it possible to use the Remote Control with other products like a CD-Player or a TV?
Answer 2
No. The Remote Control only works with the Remote Control Editor software included in the TERRATEC Home Cinema. It is possible to program the software but not the Remote Control itself.
Question 3
Is it possible to use the TERRATEC Home Cinema with a Remote Control of a different product?
Answer 3
If the Remote Control is developed for the use with PC´s and capable of simulating keyboard commands, it is possible to use it with the TERRATEC Home Cinema. (for further informations please read the manual of the 'TERRATEC Home Cinema' Software / Remote Control Editor).
Question 4
I cannot start a channel scan.
Answer 4
Please check under "Device" (first entry in the settings of the TERRATEC Home Cinema under 'Scan') if your product is selected. In case you get a message like"Device turned off / No Device available" the Cinergy 2400i DT is not connected to the PC or the Driver for the device is not installed correctly.
In case you want to install the Drivers manually from the included CD, you can find the Installation Guides under the following links.
Windows XP / Windows Vista / Windows 7
Drivers with a self-installing installation program (Setup.exe) can be found here Download Area
Question 5
No / not all channels were found after running a scan.
Answer 5
Please download and install the latest version of the TERRATEC Home Cinema Software from our website and then go to Settings and choose under Scan -> Region All or Your Country.
Make sure that the antenna is connected properly and that you receive a sufficient DVB-T signal.
If still no channels were found after scanning, the signal is probably insufficient. The antenna included in the package is made for regions with a strong DVB-T signal and fact is that all DVB-T receiver need a sufficient signal for a satisfying result. In case you are living in an area with a weak signal, you will need an active antenna (with own power supply) or a roof aerial.
Question 6
Can I connect an active antenna to the Cinergy 2400i DT?
Answer 6
In order to do so, you have to set the Jumper P1 on the Cinergy 2400i DT to ensure the 5W power supply for the Antenna. The power supply is deactivated when supplied to customers
Question 7
Where can I find the serial number referred during the instllation process of TERRATEC Home Cinema?
Answer 7
For the installation of the software you do not need a serial number. In case you want additional functions (e.g. Mpeg 4 codec), you can purchase the TERRATEC Home Cinema Upgrade via our online shop.
You then would receive the required serial number to unlock the features.
Without the optional upgrade the classic version of the software gets installed on your system. This version has all general functions and enables you to use your product without limitations.
Question 8
I installed the latest driver and software and read the documentation but my problem still exists.
Answer 8
In this case please contact our service team.