Modes of payment

Modes of payment

Advance payment

You have the option of making purchases on an advance-payment basis. During the ordering process, you will receive an e-mail with all of the necessary details. Once we have received your payment, we will ship the merchandise without delay. Please do not forget to specify the correct amount and your transaction number in addition to the correct bank details. When making international bank transfers, ensure that the full amount will reach our account. In many cases, you will be liable for bank fees. We will inform you by e-mail as soon as your order has been shipped. You will be given the option of printing an invoice immediately after you have completed the order process, or later in the customer area. We will automatically cancel your order if we do not receive the invoice amount within 14 days.

TerraTec Electronic GmbH
Sparkasse Krefeld
Account: 930 040
BLZ 320 500 00
IBAN DE24 3205 000 000 9300 40
BIC (Swift) SP KR DE 33
Bank address (for foreign bank transfers)

Sparkasse Krefeld
Ostwall 155
47798 Krefeld
Germany


Credit Card

We accept the world's most popular credit cards (Visa, MasterCard, Laser). The transactions are processed through our service provider Worldpay, a subsidiary of the Royal Bank of Scotland specialized in credit card payments. Orders can be revoked within the statutory period and payments will be refunded to the appropriate credit card account.

Important Note: For credit card payments to go through it is important to ensure that the country in which the order will be delivered is the same country in which the credit card is issued (e.g. German delivery address - credit card has to be issued in Germany). In case of any differences, the order can not be accepted for security reasons.

WorldPay enables thousands of businesses to accept payments on the Internet, by phone, fax or mail. WorldPay is part of The Royal Bank of Scotland Group, the second-largest bank in Europe, with representations in the United Kingdom, the United States and Asia. For more information, please visit www.worldpay.com.

Shoppers' frequently asked questions

Our FAQs are designed to provide you with information and assistance related to the payment process. They are a quick source of answers to common support questions, reducing the need for time-consuming telephone calls and delays related to e-mail support.

Regardless of whether you have questions related to refunds, returns or error messages, or you would like to confirm the information for your FuturePay agreement please check the Shoppers' FAQs first. They can be found in the WorldPay Knowledgebase under Frequently Asked Questions (FAQs).

For further assistance, please contact the vendor or supplier of the goods or services for more information.

Security

WorldPay knows that security for the shopper is one of the most important aspects of online transactions. We therefore use the latest security tools and processes to protect you against online fraud. For further information on WorldPay and online security, please visit www.worldpay.com.